Your ticket details
Enter your ticket details below. If you are reporting a problem, please remember to provide as much information that is relevant to the issue as possible.

General Information 
 
Full Name
Email
Priority

Only withdrawals 
 
Only withdrawals here:*









We are commited to responding to you within 3 business days from your last message to us. If you keep updating this ticket (by emailing or via the site) before allowing 3 business days to pass you will keep resetting the response timer and won't hear back

Customer information 
 
Username:*
Please ensure you provide your correct username otherwise the processing of your ticket may be delayed.

Withdrawal information 
 
Withdrawal amount:
It is recommended to leave the amount to the default value of "Maximum possible" if you have redeemed a bonus. You can however, change it to any amount you may have available if you prefer.
Withdrawal method:
Note : Withdrawals cannot be sent back to credit/debit cards. We are required to refund the card up to the amount of your deposit(s). Commiserate fees are charged by the banks/processors ranging from $10 - 50 per transaction that needs to be refunded.

Message Details 
 
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